At The Polished Bubble Co., trust is something we earn through consistency, professionalism, and attention to detail — every single visit.

We are a highly rated cleaning company in the Atlanta area, known for delivering a premium experience, not just a clean space. Our team is carefully selected, background-checked, and professionally trained to follow our detailed, high-standard cleaning systems.

What truly sets us apart is our commitment to quality and accountability. We don’t cut corners, and we don’t treat your home or business like just another job — we treat it with care, respect, and precision.

For your peace of mind, we also stand behind our work with a 24-hour service guarantee. If something isn’t right, we’ll make it right.

That’s why so many of our clients trust us — and stay with us.

At The Polished Bubble Co., we believe that a great cleaning service is built on clear communication, consistency, and trust.

From the beginning, we take the time to understand your space, your preferences, and any specific instructions — especially when it comes to valuables, delicate items, or priority areas. Your home or business is unique, and your cleaning plan should reflect that.

Our team follows detailed notes and structured systems to ensure your expectations are met every visit — not just the first one.

You’ll also have the support of our dedicated office team, always available to assist you with scheduling, special requests, or any questions you may have. We believe in proactive communication, keeping you informed whenever needed to ensure everything runs smoothly.

Our goal is simple: to provide a seamless, reliable experience where you feel confident, understood, and consistently impressed with the results.

To ensure the best possible results, we recommend a light preparation before our team arrives.

Picking up personal items such as clothing, toys, or loose belongings allows our team to focus fully on cleaning and detailing your space, rather than organizing. This helps us deliver a more efficient and high-quality service.

For your pets’ comfort and safety, we also recommend placing them in a secure and familiar area during the cleaning.

These simple steps help us protect your belongings, maintain a smooth workflow, and ensure your home or business receives the level of care and attention we’re known for.

To ensure every client receives the level of detail and care we’re known for, we operate within scheduled arrival windows rather than exact times.

When booking your service, you’ll be assigned a 2-hour arrival window for your convenience. This allows our team to give each home or business the proper attention it deserves without rushing through the process.

While we do our best to stay on schedule, occasional variations may happen due to the individualized nature of our services. That said, our office team actively monitors the schedule and will communicate with you if there are any significant updates.

Our priority is always to deliver exceptional results — without compromising quality for speed — while respecting your time as much as possible.

At The Polished Bubble Co., we treat every home and business with the highest level of care, respect, and attention.

While incidents are extremely rare, we believe in full transparency and accountability. Our teams are professionally trained to report anything immediately, and we also document any pre-existing damage when identified to ensure clarity for both our clients and our team.

If anything is accidentally damaged during a service, it will be promptly reported to our office so we can assess the situation and take the appropriate steps.

When necessary, we will repair or replace the item in a fair and timely manner. For added peace of mind, our company is fully insured, and claims can be handled accordingly.

Our priority is always to handle every situation with professionalism, honesty, and care — just as you would expect from a company you trust in your space.

No, you do not need to be home — although you’re always welcome to be.

Many of our clients choose to provide us with secure access to their home or business, such as a key, entry code, or alarm instructions. We handle all access information with the highest level of confidentiality and care.

Our team is trained to operate independently and professionally, following detailed instructions and respecting your space at all times. Whether you’re home or away, you can expect the same consistent, high-quality service.

Our goal is to provide a seamless and trustworthy experience, so you can feel completely comfortable leaving your space in our hands.

Yes — we are a pet-friendly company and always do our best to ensure your pets feel comfortable during our visits.

For the safety of both your pets and our team, we kindly ask that any pets with aggressive or unpredictable behavior be kept in a secure, designated area during the cleaning.

Please note that, for safety and liability reasons, our team does not handle, move, or relocate pets.

If you won’t be home at the time of service, we also ask that you provide clear instructions on how you’d like us to clean around your pets, including any specific preferences or areas to avoid.

Our goal is to create a safe, smooth, and stress-free experience for everyone — including your furry family members.

Your satisfaction is extremely important to us.

If for any reason you’re not completely satisfied with any area we’ve cleaned, please let us know within 24 hours. Our team will return promptly — typically by the next business day — to re-clean the area at no additional cost.

We stand behind the quality of our work and are committed to making things right. Our goal is not just to meet expectations, but to consistently exceed them.

If your home has a security system, we kindly ask that you provide clear instructions on how to disarm and reset the alarm, along with any necessary access codes.

All information is handled with strict confidentiality, and our team is trained to follow your instructions carefully to ensure your home remains secure at all times.

For your convenience, you may also choose to temporarily disable the alarm on the day of your scheduled service.

Our goal is to make the process seamless and worry-free, while maintaining the highest level of security and professionalism.

No — all of our quotes are completely free. To provide an accurate estimate, we’ll simply ask a few questions about your space, your needs, and the type of service you’re looking for.

You can either give us a quick call or fill out our online form at: https://thepolishedbubbleco.com/contact/

No — our team arrives fully equipped with all the professional-grade products and tools needed to deliver a high-quality service.

We use carefully selected products and top-tier equipment to ensure your home or business is cleaned to the highest standard, with attention to every detail.

If you have specific product preferences or sensitivities, we’re happy to accommodate your requests whenever possible. Just let us know in advance, and we’ll do our best to tailor the service to your needs.

At The Polished Bubble Co., we follow detailed cleaning systems and customized service plans to ensure consistency and high-quality results on every visit.

During your initial setup, we create a personalized cleaning plan based on your specific needs, preferences, and priorities — allowing our team to deliver a thorough and reliable service each time.

However, if anything is ever missed, we’re here to make it right. Simply notify us within 24 hours, and we’ll promptly return to address the area at no additional cost.

We stand behind our work and are committed to delivering a level of quality you can consistently rely on.

No — when you work with The Polished Bubble Co., you are not responsible for any employment-related taxes, workers’ compensation, or insurance.

We are a fully licensed and insured company, and all of our team members are properly covered and employed by us. This means you can enjoy a completely worry-free service without any of the risks or responsibilities that can come with hiring independently.

Our goal is to provide not only exceptional cleaning, but also complete peace of mind.

Our services are designed to focus on high-quality, detail-oriented cleaning — not organizing or household tasks. This allows our team to deliver the level of consistency and excellence we’re known for.

To maintain this standard, there are a few items and tasks we do not typically handle:

• Picking up clutter or organizing personal belongings
• Washing dishes or doing laundry
• Cleaning toys or small personal items
• Cleaning the inside of fireplaces
• Cleaning specialty items such as irons

We kindly ask that personal items be put away prior to our arrival so our team can focus fully on cleaning and detailing your space.

If you’re interested in additional services — such as cleaning inside cabinets, ovens, or refrigerators — we’re happy to include those upon request.

Our goal is to keep your home or business spotless while respecting your belongings and maintaining a clear, consistent scope of work.

We understand that schedules can change, and we’re happy to offer flexibility whenever possible.

If you need to reschedule or cancel a cleaning service, we kindly ask for at least 72 business hours’ notice. Advance notice helps us manage our schedule efficiently and continue providing exceptional service to all of our clients.

Please note the following cancellation and rescheduling policies:

• Cancellations made with less than 72 business hours’ notice will incur a 50% cancellation fee.
• Cancellations made with less than 24 business hours’ notice, failure to provide access to the property upon arrival, or turning our team away at the door will result in the full service amount being charged.
• If a recurring cleaning is skipped, an additional fee may apply at the next visit to account for the extra time and work required.
• If two or more recurring services are skipped, the next cleaning may be charged at the full non-discounted rate as a catch-up cleaning.

All cancellations or rescheduling requests must be made directly through our office during business hours:

Text: (855) 933-3313

Call: (470) 275-1052

Office Hours: Monday–Friday, 7:00 AM – 4:00 PM

We proudly operate on a contract-free system, giving you flexibility without long-term commitments while still allowing us to maintain a reliable schedule for our teams and clients.

If one of your scheduled services falls on or near a holiday, our office team will contact you in advance to discuss the best available options.

Whenever possible, we’ll work with your schedule to reschedule your cleaning or maintain your service based on team availability and your preferences.

Holiday periods also tend to bring additional hosting, gatherings, and household traffic, so we’re always happy to discuss any extra cleaning needs or special requests you may have during those times.

Our goal is to make the process as smooth, flexible, and stress-free as possible — especially during busy holiday seasons.

Payment is due on the day of your scheduled service.

For your convenience, we accept several secure electronic payment methods, including credit/debit cards, Zelle, and Venmo. We no longer accept in-person payments or cash payments directly to technicians.

An invoice with payment instructions will be sent to you after your service. Please note that credit/debit card payments are subject to a processing fee.

Our goal is to make the payment process simple, secure, and convenient for all of our clients.

Our pricing is customized based on the specific needs of your home or business.

Several factors help determine the cost of service, including the size of the space, the condition of the property, the type of cleaning requested, frequency of service, and any additional detail-oriented tasks you’d like included.

At The Polished Bubble Co., we focus on delivering high-quality, detail-oriented cleaning services tailored to each client — because no two homes are exactly alike.

We also offer optional add-on services, including:

• Inside refrigerator cleaning
• Inside oven cleaning
• Patio and porch cleaning
• Inside cabinet cleaning
• Move-in / move-out detailing
• Deep cleaning services

Our goal is simple: to help you enjoy a cleaner, more comfortable space while giving you back valuable time to focus on what matters most.

We always love hearing from our clients.

Your feedback means a great deal to us and plays an important role in helping us continue improving and growing as a company.

Whether it’s a review, recommendation, or simple message, we truly appreciate you taking the time to share your experience.

You’re welcome to leave a review on Google, Facebook, Nextdoor, or any platform you prefer. Many of our new clients find us through the kind words and referrals of existing customers, and we’re incredibly grateful for that trust and support.

You can also follow and connect with us on social media for cleaning tips, updates, promotions, and behind-the-scenes content from our team.

Our initial cleaning is typically more detailed and time-intensive because it’s designed to bring your home or business up to The Polished Bubble Co. standard.

Over time, homes naturally accumulate buildup in areas that aren’t always addressed during routine maintenance cleanings — such as soap scum, dust buildup, hard water residue, baseboards, blinds, and detailed surfaces. The first visit allows our team to perform a deeper reset and establish a strong foundation for future recurring services.

Once that standard has been established and maintained consistently, ongoing cleanings generally require less time and labor, which is why recurring service pricing is often lower.

We believe starting with a detailed initial cleaning allows us to deliver the best long-term results and the most consistent experience moving forward.

We offer flexible scheduling options based on your needs, lifestyle, and the level of maintenance your home or business requires.

Recurring services are available:

• Weekly
• Bi-weekly
• Every 4 weeks (monthly)

We also provide one-time services for:

• Deep cleanings
• Move-in / move-out cleanings
• Post-construction cleanings
• Special occasions or event preparation
• Seasonal or holiday cleaning needs

Because we operate on a contract-free basis, you have the flexibility to adjust your service frequency as your schedule or needs change.

Our goal is to provide a cleaning plan that fits seamlessly into your routine while maintaining a consistently clean, comfortable, and well-cared-for space.

Yes — we strive to provide exceptional value through high-quality, professional cleaning services at fair and competitive rates.

While some independent cleaners may offer lower pricing, they often do not carry proper licensing, liability insurance, or workers’ compensation coverage. At The Polished Bubble Co., we believe peace of mind, professionalism, reliability, and accountability are just as important as the cleaning itself.

As a fully licensed and insured company, we invest in professionally trained teams, quality control systems, customer support, and consistent service standards — all designed to provide a safer, more dependable experience for our clients.

Our goal is not simply to be the cheapest option, but to deliver outstanding service and long-term value you can confidently rely on.

Whenever possible, we do our best to send the same team to your home or business consistently.

We understand that familiarity, trust, and consistency are extremely important, and having a team that knows your space, preferences, and routines helps us provide a smoother and more personalized experience over time.

In the event that a team member is unavailable due to illness, vacation, or scheduling adjustments, we will do our best to provide the most suitable replacement available.

All of our team members go through detailed training and follow standardized cleaning systems to ensure the quality and consistency of our services remain at the highest level — regardless of the team assigned.

Tips are never expected, but they are always greatly appreciated.

Many clients choose to tip after each service, while others prefer to provide a holiday or end-of-year tip to show appreciation for their team’s hard work and consistency. Any tips given go directly to the technicians who cleaned your home or business that day.

Another meaningful way to support our team is by leaving a review or sharing your experience online.

Positive feedback and referrals truly help our company grow, and we always love hearing that our work is appreciated.

Because cleaning is a labor-based service that is completed onsite, our services are non-refundable. However, your satisfaction is extremely important to us, and we stand behind the quality of our work.

If there is any area you are not fully satisfied with, please notify our office within 24 hours of your service. As part of our Re-Clean Guarantee, we will return to address any service-related concerns at no additional cost.

To ensure fairness and consistency:

• Re-clean requests must be submitted within 24 hours of the completed service.
• Concerns reported after 24 hours may be addressed at the next scheduled cleaning visit.
• Refunds are not provided for completed services.

Our goal is always to resolve concerns promptly, professionally, and with care.

For the best possible experience, we also recommend:

• Communicating any priorities, preferences, or special requests with our office before your appointment.
• Doing a quick walkthrough after the service to ensure everything meets your expectations.

We truly value open communication and appreciate the opportunity to make things right whenever needed.

Absolutely! We truly appreciate referrals and the trust our clients place in us when recommending The Polished Bubble Co. to friends, family, and neighbors.

When you refer someone within our service area and they sign up for recurring cleaning services, both you and your referral will receive $30 OFF your next regular cleaning service.

Please note:

• Referral rewards apply to recurring service clients only.
• One-time cleaning services are not eligible for this program.
• Referral discounts are applied after the referred client completes their first recurring service.

Many of our clients find us through referrals, and we’re incredibly grateful for the continued support of our community.

Choosing between a Deep Cleaning and a Regular Cleaning depends on the current condition of your home and the level of detail needed.

Our Regular Cleaning service is designed for homes that are already being maintained consistently and simply need ongoing upkeep to stay clean, fresh, and comfortable.

Our Deep Cleaning service is much more detailed and intensive. During a Deep Cleaning, our team focuses on buildup removal, detailed hand-wiping, scrubbing, and areas that typically require extra attention but are not fully addressed during recurring maintenance cleanings.

A Deep Cleaning is usually the best option if:

• Your home hasn’t been professionally cleaned recently.
• There is noticeable dust, buildup, grease, or hard water residue.
• You want detailed attention to baseboards, blinds, ceiling fans, and high-touch surfaces.
• You are preparing to begin recurring cleaning services.
• Your home needs a full “reset” to establish a high cleaning standard

A Regular Cleaning may be the right fit if:

• Your home is already well maintained.
• You currently receive professional cleaning services regularly.
• You’re looking for consistent upkeep rather than intensive detailing

Additional factors to consider:

• Condition of the home – Homes with heavier buildup usually benefit most from a Deep Cleaning.
• Time required – Deep Cleanings take longer due to the additional detailing involved.
• Budget – Deep Cleaning services are typically priced higher because of the increased labor and level of detail.

Our goal is always to recommend the service that will provide the best results and help maintain your home at the highest standard moving forward.

For safety and liability reasons, our team does not move heavy furniture or large items during service.

We’re happy to clean accessible areas and lightly move small items when safely possible, but protecting both your property and our technicians is extremely important to us.

To maintain a safe working environment, our cleaning technicians are not permitted to:

• Move heavy furniture or items over 20 lbs.
• Climb higher than a 4-step ladder.
• Stand on furniture, countertops, or unsafe surfaces.
• Clean floors on hands and knees (with the exception of bathroom floors when necessary)

These policies help prevent injuries, accidents, and potential damage to your home or belongings while ensuring our team can continue delivering safe, high-quality service.

If there are specific areas you would like cleaned behind or underneath, we kindly ask that furniture or heavy items be moved prior to our arrival whenever possible.